Crucial Shift Consulting, founded by Dr. Donna M. Buchanan, is a higher education change management company at the forefront of helping institutions navigate complex change to meet continually evolving student, faculty, research, and patient care needs. We stand with you to accurately assess where you are, determine where you want to go, anticipate and mitigate the obstacles to getting there, and then transition methodically through those obstacles to achieve the desired outcomes. What could be more important?

 

Mission Statement

We help leaders at every institutional level solve problems, implement solutions, and seize opportunities to achieve mission-driven goals in the face of change.

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Vision

Crucial Shift Consulting envisions transformed, agile organizations effectively serving the needs of their communities.

 

Values

• Trust: Building trust through integrity, reliability, and inclusion.

• Value: Customizing practical, cost-effective interventions that work.

• Passion: Bringing full energy to every endeavor.

• Tenacity: Persevering with agility through obstacles to help clients navigate change.

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Let Us Help You Build Your Future on Solid Ground

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Human Capacity-Building

• Leadership, faculty and staff professional development, assessments, workshops, retreats, and coaching

• Succession planning

• Collaborative decision-making/shared governance consultation and Team-Building

• Human transition management

• Student, customer and stakeholder engagement/conflict resolution

• Compliance and diversity consultation and training

 

Organizational Capacity-Building

• Communication protocols, systems and messaging

• Organizational assessments, restructuring and process re-engineering

• Project management change management and strategic planning

• Meeting/retreat planning and facilitation

 

Campus Pivot Team Training and Other Customized Services are Available

 

​​​​Watch more and read more about hindrances to higher ed change:  Buchanan, Donna M. 2022. “Managing Change: Five Common Hindrances to Navigating Disruption in Higher Education.” The Department Chair 33 (1): 23–25.A​